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ELWEAR FAQs

Frequently Asked Questions

ELWEAR is a contemporary resortwear and activewear brand inspired by tropical island elegance. We create premium fashion pieces designed for confident,
modern women who embrace femininity, comfort, and sophistication.

Most ELWEAR pieces are crafted using premium linen and breathable fabrics carefully selected for tropical climates, comfort, and elevated aesthetics.

Currently, ELWEAR products are available in:

  • Size S
  • Size M

Detailed size guides are available on each product page.

You can place your order directly through:

  • E-Commerce (Shopee)
  • WhatsApp Customer Service

Simply choose your desired product, size, and color before proceeding to checkout.

Yes, ELWEAR offers both domestic and international shipping.
Shipping costs and delivery times may vary depending on destination country.

Estimated shipping times:

  • Indonesia: 2–7 business days
  • International: 7–21 business days

Delivery times may vary during promotional periods or holidays.

Yes, exchanges are accepted for:

  • Wrong size received
  • Defective items
  • Incorrect products sent

Requests must be submitted within 3 days after receiving the package.
Items must remain:

  • Unused
  • Unwashed
  • In original condition
  • With original tags attached

We strive to display product colors as accurately as possible. However, slight differences may occur due to lighting and screen settings.

To maintain product quality:

  • Hand wash recommended
  • Use cold water
  • Do not bleach
  • Steam or iron on low temperature
  • Avoid direct sunlight for long drying periods

Email: elwear.co@gmail.com
Instagram: @elwear.official
WhatsApp: +62 821-4790-2621
We are happy to assist you.